adding feedback service

app/models/bug.rb

+class Bug
+  include ActiveModel::Model
+  attr_accessor :title, :project, :description
+  validates_presence_of :title, :project, :description
+  before_save :set_portalmec_project
+
+  private
+
+  def set_portalmec_project
+    'portalmec'
+  end
+
+end

app/services/feedback_service.rb

+class FeedbackService
+
+  def initialize(bugreporter_service)
+    @bugreporter_service = bugreporter_service
+  end
+
+  def report_bug()
+  end
+
+  def send_feedback(feedback)
+    # save and send an email
+    feedback.save!
+  end
+
+end
+
+
+# admins
+# gitlab issue api
+# bugreporter service
+  # create an issue with gitlab
+# feedback service
+# feedback model
+  # after save, send email for admins

app/services/gitlab_bugreporter_service.rb

+class GitlabBugreporterService
+
+  def initialize(bugreporter_service)
+    @bugreporter_service = bugreporter_service
+  end
+
+  def report_bug()
+  end
+
+  def send_feedback(feedback)
+    # save and send an email
+    feedback.save!
+  end
+
+end
+
+
+# admins
+# gitlab issue api
+# bugreporter service
+  # create an issue with gitlab
+# feedback service
+# feedback model
+  # after save, send email for admins